CEO’S MESSAGE

Written by root. Posted in MESSAGE

Tagged:

Published on July 10, 2018 with No Comments

01

01
Picture 1 of 1

RB's first Airbus A320neo aircraft arriving from the Airbus facility in Toulouse given the traditional water cannon welcome at Brunei International Airport on 25 May, 2018.

 

Dear Guests,

Welcome aboard your flight today with Royal Brunei Airlines (RB). Our team has worked meticulously hard behind the scenes to prepare your flight and ensure that you have a wonderful journey to your chosen destination. We invite you to sit back, relax and enjoy the warm Bruneian hospitality.

In this issue of Muhibah, it is our privilege to honour the 72nd birthday of His Majesty Sultan Haji Hassanal Bolkiah Mu’izzaaddin Waddaulah, Sultan and Yang Di-Pertuan of Brunei Darussalam, which falls on 15 July, 2018. Daulat Kebawah Duli Tuan Patik – our warmest congratulations and best wishes to His Majesty on the joyous occasion of your 72nd birthday!

We have also another reason to celebrate. On 25 May, 2018, we marked a new chapter in RB with the highly anticipated arrival of our first Airbus A320neo aircraft. This is part of our fleet renewal programme that started a few years ago with the arrival of the B787 Dreamliner aircraft. By the end of this year, we will have one of the youngest fleets in the world with an average age of two years. The new aircraft will no doubt provide our guests a richer experience and help us to maintain one of the best on-time performances in the airline industry of over 90 percent.

The state-of-the-art aircraft, which is also the world’s first narrow body fitted with Thales Avant (Gen5) inflight entertainment system, will offer business, economy plus and economy seats with leather covering, USB power outlets and 1,000 audio/video entertainment options on demand at every seat. Two of the A320neos are already operating on our Asian network, and the inaugural flight to Kuala Lumpur on 7 June, 2018 was very well received by our guests. We look forward to welcoming you on one of our NEO fleets soon.

We are also pleased to share the introduction of our non-stop service between Brunei and London Heathrow from 28 October, 2018. For the first time, our guests from both the UK and Brunei will experience a direct flight service. With this, RB will be offering one of the shortest flight duration between Melbourne and London, vice versa. We encourage our esteemed guests, their families and friends to try RB’s award winning service onboard our Dreamliner between these two magnificent cities.

Guests flying between the UK and Australia may opt to stopover in Brunei at no additional cost. We trust this will encourage more guests to visit our beautiful country for their next vacation. This option can be booked via our website: flyroyalbrunei.com. We are convinced that you will absolutely enjoy the short break in Brunei and return for a longer holiday.

As a boutique airline, our aim is to offer a truly personal service, delighting our guests with authentic Bruneian grace and hospitality, and to make your journey that much enjoyable. We will be delighted to hear from you on your experience with RB today. Please email us at: guestexperience@rba.com.bn

As always, I would like to conclude with a sincere word of thanks to you for flying with RB today and, for our part, we will continue do our best to earn your support in the future.

Betterfly Royal Brunei.

No Comments

There are currently no comments on CEO’S MESSAGE. Perhaps you would like to add one of your own?

Leave a Comment