CEO’S MESSAGE

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Published on September 10, 2018 with No Comments

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RB Board of Directors, Management and staff at the RB Staff Appreciation and Awards Night 2018.

 

Dear Guests,

Welcome aboard your flight today with Royal Brunei Airlines (RB). Our team has worked meticulously behind the scenes to prepare your flight and to ensure you have a wonderful journey.

We are delighted to announce that we are resuming flights to Taipei, effective 3 December, 2018 as a thrice weekly service. RB first flew from Bandar Seri Begawan to Taipei in 1986, and we are excited to once again reconnect the cities and provide direct and seamless travel options to our guests. Taipei is projected to be a key tourism market for Brunei Darussalam and also a major contributor to the RB network. We are also pleased to announce our new services to Haikou, capital of Hainan province, which will commence from 30 October, 2018 as a twice weekly service.

In addition to the news of our new routes, RB is pleased to announce that it has advanced 14 positions in Skytrax World Ranking to 78th place for the best airlines in the world for 2018. The World Airline Awards by Skytrax is held in high esteem for its independent airline and airport evaluation, with no outside sponsorship or external influence. The recognition will further motivate us to continue to invest in our products and services to ensure we continue to meet and exceed guests’ expectations. One example is the investment in our brand new A320NEO fleet of aircraft which entered into RB services in June this year. The cabin features, especially the inflight entertainment, has been applauded as “best in class” and five-star for Regional Services.

RB also marked 43 proud years of service in May this year and it would not have been possible without our people who are our greatest assets. At our RB Appreciation and Awards Night on 10 August, 2018 we honoured over 150 long-serving RB employees who have served the airline with dedication and loyalty, ranging from 20 to 40 years. On behalf of the Board of Directors and Management, we would like to extend our deepest appreciation to them on this service milestone and for their remarkable service to the national airline.

As always, I would like to conclude with a sincere word of thanks to you for flying with RB today and, for our part, we will continue to do our very best and earn your support in the future. We invite you to sit back, relax and enjoy our warm Bruneian hospitality. We would be delighted to hear from you on your experience with RB today. Please email us at guestexperience@rba.com.bn to share your thoughts.

Betterfly Royal Brunei.

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