CEO’S MESSAGE

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Published on May 05, 2019 with No Comments

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Dear Guests,

Welcome aboard Royal Brunei Airlines!

We wish you a very pleasant trip with RB. We would also like to wish our Muslims guests a blessed Ramadhan this May, and for those travelling with us in June, a blessed Eid-ul Fitri. Please be rest assured that our teams both on the ground and in the air will do their utmost to make sure you have a comfortable and enjoyable journey.

In this issue of Muhibah, we are proud to announce the successful completion of our pilot Young Entrepreneurs Programme by 29 of our Young Entrepreneurs. The programme is an extension of RB’s highly successful people programmes to get talent into RB that includes pilot cadetships, engineering apprenticeship and graduate trainees. As such, we are very excited with this new initiative and are confident of achieving the same success.

Throughout the programme, all our Young Entrepreneurs were encouraged to challenge themselves in their respective fields, take initiatives to come up with innovative ideas on how to improve processes and RB business performance, manage projects as well as to actively engage with their colleagues to broaden their understanding of the airline business and develop professional networks. You can read more about our Young Entrepreneurs Programme on page 8.

In other development, we have successfully launched our direct flights to Tokyo (Narita) on 15 March, 2019 and already have plans to increase the service frequency from June 2019. You can read more on the launch of our flights to Tokyo in Inside RB.

On 16 April, we also launched direct scheduled services to Changsha and held a promotional event in Haikou on 21 April, 2019 with RB’s international brand ambasador, Mr Wu Chun. We will continue to develop our footprint in one of the largest tourism markets in the world and we remain confident that the new services to Beijing will be inaugurated late this year after the opening of the new Beijing Daxing Airport.

Last but not least, we are delighted to once again win the TripAdvisor Travelers’ Choice™ awards for Travelers’ Choice Regional Airlines – Asia for the second consecutive year. At RB, we pride ourselves on our excellent guest service, warm hospitality and attention to detail, which is reflected by the positive guest feedback we receive. This prestigious accolade is a testament to our team’s hard work and willingness to go the extra mile to create a wonderful guest experience both in the air and on the ground.

As always, I would like to conclude with a sincere word of thanks to you for flying with RB today, and for our part, we will continue to do our very best and earn your support in the future. We invite you to sit back, relax and enjoy our warm Bruneian hospitality. We would be delighted to hear from you on your experience with RB today. Please email us at guestexperience@rba.com.bn to share your thoughts.

 

With warm regards,
Karam Chand
Chief Executive Officer

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