CEO’S MESSAGE

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Published on November 09, 2016 with No Comments

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RB’s Training and Development team at a recent school outreach and enlisting programme.

 

Dear Guests,

Welcome aboard Royal Brunei Airlines!

We wish you a very pleasant trip with RB. Rest assure that our team, both on the ground and in the air, will do their utmost to make your journey comfortable and enjoyable.
In this issue of Muhibah, we are very proud to highlight the dedicated and hardworking Training and Development team.

The Training and Development team, under RB’s People and Performance Department, is the catalyst behind RB’s successful career programmes such as the Cadet Pilot, Engineering Apprentice and Graduate Trainee schemes. The team aims to inspire and educate Bruneians on the career opportunities available with the National Airline. This is done through school visits, career talks and exhibitions organised with various educational institutions and in partnership with the Ministry of Education. Read about the team’s latest initiative in this issue’s Inside RB on page 7.

We are always looking for ways to provide the best experience for our guests, and our Training and Development team plays a vital role in helping to train our front line staff to ensure your needs are well taken care of, whether at the point of the customer service centre, the airport or inflight.

Speaking of developments, in signifying our commitment to enhance RB’s services within the region, we have added two new cities to our route map: Tokyo, Japan via Hong Kong, a code share with Hong Kong Airlines and Seoul-Incheon, South Korea, via a charter service partnership with FOB Sdn Bhd.

With the holiday season around the corner, we wish you and your families safe travels and a wonderful year end.

Thank you for choosing to fly with us.

Betterfly Royal Brunei.

 

Warmest regards,
Karam Chand
Chief Executive Officer

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