SELAMAT DATANG

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Published on August 05, 2014 with No Comments

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Selamat Datang means ‘Welcome’ in Malay, and your seamless journey begins here.

 

Business Class
The Royal Brunei Airlines 787 Dreamliner Business Class cabin features “Contour” seats that reclines to a 180 degree flat bed, along with a plush duvet and larger pillow, offer a peaceful rest. Each seat is equiped with a 15.4 touchscreen LCD Monitor with Panasonic eX2 in-flight entertainment system; as well as in seat power connecter. The Business Class cabin lavatories are also equipped with bidets for passengers convenience.

Economy Class Comfort
Royal Brunei Airlines 787 Dreamliner Economy cabin offers comfortable seats with semi-articulating recline and adjustable headrest, and with very spacious leg-rooms for passengers comfort. Each seat is intergrated with the Eco 9-Inch personal touch screen monitors filled with great entertainment content. Each seat also comes with a USB port as well as shared power supply.

SkyShow Inflight Entertainment
Royal Brunei’s SkyShow Entertainment system gives passengers a number of entertainment options throughout their flight. A library of hit movies, classic Hollywood films and TV and audio programmes for all ages are available onboard. Refer to the Impian entertainment guide located in the seat pocket in front of you for the list of movies, TV and audio programmes. For Business Class seats; the sockets for earphones and channel/volume remote control are located in your seat armrest. Seatback-mounted personal screens are only available on our Boeing 787s. Elsewhere, passengers can avail our service, sit back and relax with our overhead movie screens. For more information, please contact your nearest Royal Brunei Airlines office.

Cuisine
Everything we serve has been carefully chosen for freshness and flavour. In fact, there’s nothing you can’t enjoy even when dining at 35,000 feet. Our award winning menu has been meticulously created by our Royal Brunei Catering chefs, combining both Western and Oriental flavours using the best seasonal and fresh produce available.

For our Business Class passengers on long-haul flights, you can now select your desired meal times. Our ‘Dine upon Request’ service is available throughout the flight up until 90 minutes before landing. Passengers on all classes also enjoy our ‘Food Fit to Fly by’ service menu that features healthier and lighter meal options, complemented by our award-winning cabin service from our crew.

Special Meals
Royal Brunei offers a variety of tasty culinary solutions to suit our passengers’ special dietary requirements. Special meals can be ordered when you make your reservation; please confirm your request at least 24 hours before boarding your flight.

Alcohol-free Environment Policy
Royal Brunei Airlines operates alcohol-free flights to all destinations.

Hand Luggage
For your safety and comfort, you may store your hand luggage in the overhead lockers or under the seat in front of you. Please do not hesitate to ask our cabin crew for help in stowing your luggage properly. Be careful when opening the overhead luggage compartments, as items dislodged by aircraft movement may fall on you or fellow passengers.

Liquids, Aerosols and Gels (LAG)
Various countries have implemented restrictions on the carriage of liquids, aerosols and gels in compliance with new guidelines set by the International Civil Aviation Organization (ICAO). Passengers transiting through airports and carrying any liquids, pastes and gels in containers over 100ml may be asked to dispose of the items at security checkpoints.

These restrictions may affect your ability to carry duty-free purchases onboard the aircraft. Customers are advised to check with duty free personnel before making their purchases. All liquids, aerosols and gels must be carried in containers of no greater than 100ml/3.3oz capacity (approximately 100gm in weight) and placed in a transparent, resealable plastic bag. The plastic bag must be removed from carry on baggage and presented to security personnel at the checkpoint for inspection and separate x-ray screening.

Exceptions to the new regulations are medicines and dietary supplements needed during a flight, including baby food. Proof of need may be required.

Use of Electronic Equipment
Mobile phones cannot be used at any time during the flight. They should be switched off as soon as the cabin crew makes the announcement. Other electronic devices included in this list are: Citizen’s band (CB) radio, remote-controlled devices (such as radio-controlled toys), and transmitting devices that emit radio frequencies. These devices may interfere with the aircraft’s electronic equipment, compromising aircraft safety and endangering the lives of passengers and crew.

The following devices may be used on board, except during take-off, initial climb, approach and landing: Personal computers, FM receivers, calculators, electronic shavers, audio and video recorders, hand-held computer games, and playback devices.

Lithium Batteries
The abundant stored energy that makes lithium batteries practical also makes them dangerous when they are not packed and carried properly. Royal Brunei takes the initiatives to increase the safety onboard with the carriage limitations (from industry initiatives, ICAO and IATA Dangerous Goods Regulations guidance) to mitigate against the risks of the hazards.

Low and medium powered rechargeable batteries in equipment and limited quantity of spares are recommended as carry on baggage. All spare units must be in the original packaging or packed to insulate the terminals. Medium and large non-rechargeable must be carried as cargo/freight in accordance with current Dangerous Goods Regulations. High-Powered batteries are not permitted onboard passenger aircraft.

Information of safe carriage of lithium batteries on-board RB flights are also available at the RB websites www.bruneiair.com.

Non-smoking Policy
Royal Brunei Airlines operates non-smoking flights to all destinations.

Reconfirmation
Reconfirmation is not required except for passengers travelling to and from the Middle East. Please reconfirm your departure flight at least 72 hours in advance with the local Royal Brunei Airlines office or your travel agent. Failure to do so could result in the cancellation of your reservations.

Online Booking
Fly through the airport. You can now book online at www.flyroyalbrunei.com, check in online and print your own electronic ticket (e-ticket). Online check in is available 24 hours before flight departure and closes 60 minutes before departure time.

Check In
Check in counters at the Brunei International Airport are open three hours before flight departure. Passengers are advised to check in at least two hours before departure to allow for security and baggage checks. Check in counters will be closed 45 minutes before departure, after which no boarding passes will be issued. Royal Brunei Airlines also advises its passengers to reach the boarding gate 20 minutes before the flight departs to avoid missing their flights.

Passenger Comments
Your comments and suggestions will help us enhance our services. Please e-mail us at: feedback@rba.com.bn.

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